Information Collected

- Go Care may collect the following Personally Identifiable Information (PII) from users: first name, last name, address, area and city, phone and contact numbers, email address, GPS location (mobile site), and ID.
- Additional information collected includes past Go Care reservations, favorite beauty centers and salons, customer service inquiries, and certain social networking preferences.

Analytics and Data Tracking

- Go Care uses analytics software to track and analyze traffic on platforms for advertising and promotion purposes.
- Statistics may be shared with third parties without including PII.
- Non-Personally Identifiable Information (Non-PII) is collected, including demographic information, mobile type, screen resolution, OS version, Internet browser, and other data that doesn't reveal specific identities.

Use of Cookies and Similar Technologies

- Cookies, pixel tags, web beacons, and similar technologies are used to enhance user experience and provide tailored information.
- IP Addresses are automatically collected and logged.

Use of Information

- PII is used to create user accounts, communicate about services, offer additional services, promotions, special offers, and charge for services.
- Cookies are used to remember users on the website.

Sharing of Information

- Go Care does not sell collected information to third parties.
- PII may be shared with third-party vendors and service providers, and with beauty centers and salons for reservation processing.
- PII may be disclosed to third parties in connection with legal requests, alleged violations, or similar situations.

User-Generated Content

- User-generated content posted on Go Care platforms may be viewed by the general public, and privacy cannot be guaranteed.

Handling of Non-PII

- Non-PII may be used for any purpose and may be shared with affiliates and third parties.

Email Address

- Email addresses are required for account registration and communication regarding reservations.
- Users can update or modify their email address through their account.
- Contact information may be shared with beauty centers for reservation purposes.

Payment Information

- Go Care is not interested in debit/credit card information and does not store such information.
- Payment methods include cash, credit card, or payment checks.

Reservations Placement Information

- Personal information collected during reservations is shared with beauty centers and salons, with restrictions on further disclosure.

Navigation and Click Stream Data

- Navigational and click stream data is collected for analysis and to improve user experience.

Advertising and Marketing

- Advertising companies may use cookies for measuring effectiveness.
- Personal information is not rented or sold for marketing without explicit consent.

Disclosure of Personal Information

- Personal information may be disclosed to staff, third-party service providers, and for legal compliance.
- Information may be disclosed in case of reorganization, merger, sale, or similar events.

Cookies

- Cookies are used for user identification and can be accepted or declined by modifying browser settings.

Protection of Personal Information

- Secure pages and encryption are used to protect user information.
- SSL and encryption technology are employed for data security.

Security Measures

- Organizational, technical, and administrative measures are implemented for PII protection.
- No data transmission over the Internet can be guaranteed to be 100% secure.

Third Parties

- The privacy policy does not cover practices of third parties, and Go Care is not responsible for them.
- Links to third-party sites do not imply endorsement.

Information about Services

- Details of services, discounts, promotions, and campaigns may be sent to users for improving and personalizing services.

Policy Amendment

- Go Care may change the privacy policy, and the new version will be published on the application.

Verifying, Updating, and Amending Personal Information

- Members can update personal information through their accounts.

Delete Personal Data

-At GoCare we committed to protecting user privacy and providing means to delete personal data in an easy and secure manner. Users can delete their personal data from the application when they need to. Please follow the steps below to do so:
1. Log in to your account.
2. Navigate to the profile page then to the Account Settings section.
3. Click on delete account, which allows deleting personal data or the account.
4. The final step may require additional confirmation to affirm your desire to delete the data.
5. It is recommended to read the privacy policy to understand the potential impacts and effects of deleting personal data.

Contact Information

- Comments, queries, and requests regarding information use can be directed to info@go-care.com.
- Phone: +201140117837, calls may be recorded for quality and training purposes.